Dedicated Private Assisted Living Services (Dedicated PALS) provides in-home personal care services for the elderly community who require assistance with their activities of daily living (adl) as well as instrumental activities of daily living (iadl). Our goal is to offer such exceptional care that our clients and thier families feel, included, comfortable, respected, understood and well cared for.
Our trained staff and personalized Care Plans help to ensure that the services provided are delivered professionally and efficiently. These are reflected in our Core Values and Core Standards of Care
Core Values
The safety and well being of our clients is our number one priority. We implement techniques and structures with this in mind. Protocols on safety, device setup, and sterile technique can meaningfully reduce accidents, infections, and avoidable complications.
Every client is different. Care is personalized to reflect physical, mental and emotional needs.
Integrity in the way we conduct our business as well as in taking care of or clients IDALs is a criterion for Dedicated PALS
It is our firm belief that everyone derves and has the right to be treated with dignity and respect. This goes for or clients and our staff. It is the very foundation for a sustainable professional relationship.
Communication is essential. As the saying goes, "teamwork makes the dream work". This begins with communication. Listening to our clietns and their families. Coordinationg with healthcare professionals and providers help to ensure effective scope of care. When everyone speaks a common language of safety and care, responsibilities are clear, and gaps in understanding are caught early. That coherence lowers the chance of miscommunication.
Standards of Care
What sets us apart?
Our clients are held in high esteem and all concerns and requests are considered/processed immediately. At Dedicated PALS, we aim not only to provide excellent service, but to do so with joy and commitment in order to help cultivate and maintain a pleasing atmosphere, to the best of our abilities. Be it cultural, emotional or general cheerfulness, we believe that happiness contributes to an individual's overall wellbeing.
Our 8 Essential Standards of Care
Empathy: Our ability to listen keenly and share the feelings and concerns of our clients.
Confidetiality: Care and data is never discussed or shared with any individual or entity that is not authorized or posessing the legal authority.
Comfort: We go the extra mile to ensure client comfort and peace of mind whenever possible.
Adaptability: Every individual is unique and therefore care can never be a cookie-cutter plan. Needs and circumstances as well as both natural and un-natural events may change the scope of care in an instant.
Dignity: As physical or cognitive abilities decline essential care includes treatment that renforces selfesteemand ientity.
Timeliness: Keen observation is impereitive in identifying changes in conditionand care.
Ongoing Traings: We believe in ongoing training and staying in tune with evolving healthcare guidelines as well as current updates and changes that would impact scope of care. Ongoing trainings are all built into our care plans. As life, seasons and needs change, we want or clients to feel confident in knowing they are not alone and will recieve exceptional care.
Development
We believe in ongoing training and staying in tune with evolving healthcare guidelines as well as current updates and changes that would impact scope of care.
With so many changes that can impact an individuals needs and services in either a negative or positive way, it is imperative to keep up-to-date on things like outbreaks (for eg: covid, ebola, ecoli etc) as well as contingencies and procedures that have been implemented.
Our staff recieves initial and on going training as well as evaluations. Pre-screen quality checks, medicals, random drug screening, background checks and fingerprinting are performed for all employees to ensure both safety and the highest standards of performance.